To help explain the scope and approaches used for digital marketing working with the IDM in 2005 I developed a more (too?) detailed definition than the simple one at the start of this post to better scope it and show how digital marketing needs to be closely aligned to broader marketing objectives and activities and involves much more than SEO and inbound marketing. So this is the original definition from 2005 - how should it change now?
You can send people to a landing page on your website that has a URL that is specific to your direct mail campaign. You will then need your vanity URL to redirect to a tracking URL. Unfortunately, this will only be a useful measure of success if you are trying to drive traffic to your site. To learn how to do this, view this white paper by Brian Clifton explaining ways to track offline marketing. You can purchase your vanity URL here.
You can send people to a landing page on your website that has a URL that is specific to your direct mail campaign. You will then need your vanity URL to redirect to a tracking URL. Unfortunately, this will only be a useful measure of success if you are trying to drive traffic to your site. To learn how to do this, view this white paper by Brian Clifton explaining ways to track offline marketing. You can purchase your vanity URL here.
Here are some of the most interesting email marketing stats around. The Radicati Group says we’ll send and receive around 281 billion emails this year. According to Adestra, 78% of teens use email. Statista reports that 85% of US adults use email. Consumers like getting emails from the brands they love. But email senders have to respect the inbox. Email too often, or include the wrong content, and Litmus says some people will report your email as spam instead of unsubscribing.
Choose analytics software that works for your organization. While many email marketing applications have built-in analytics, you may consider getting a third party system to help you process the data or statistics on your campaigns. Some software can give you a more comprehensive or visual representation of your analytics, while others may track something that your current content management system does not. The size and scope of your e-blast campaign will dictate which kind of software you require.
We just started using MailChimp because it seems to be the only one that offers a free account for small or new users. The problem is that there are so many steps for a potential subscriber to go through with both double opt-in and recaptcha, that we are getting at best complaints to worst, plain nasty comments posted on our Facebook page. We don’t know how many would be subscribers we lost because of this.
In this day and age, there is no need for these services. No one wants to hear from you via email, phone or snail mail. If we did, we’d contact you. Unless a person speaks to you specifically and requests to be contacted, they did NOT opt-in. We were sold by some company who lied when they claimed to respect our privacy. We HATE being contacted by you, and feel violated each time it happens. People all over the world make fun of marketers of all sorts, and wish it were illegal for you to contact us in any manner. Curious to see how many spam email I get from this post.
Nathan, it’s a great write up,no doubt about that.But I would be more willing to learn or see your progresssion from none to an established brand. For example, you said you had worked with affiliates. But it’s not easy for a new brand to work with top affiliates. So what you did to build relationships with them? Lastly, time frame and monetary costs can be discussed as well 🙂
Expert marketer Ramit Sethi of GrowthLab agrees with Julie about saying goodbye to the email blast, going as far as to publish a blog post entitled “Stop sending email blasts! Do this instead”. The post takes the recommendation to segment even further by suggesting “hotlists” — sub-segments of your email list that subscribers can opt into based on their interest in a specific project of yours.
Direct mail is a type  of direct marketing in which businesses send letters, postcards or other promotional materials to past, current or potential customers or clients. Direct mail campaigns may be targeted to either a consumer or business or both.  In many cases, the mailing is directed to a target demographic (i.e. home owners) or geographic market (i.e. a specific neighborhood). In most cases, it's mass or bulk mailing, but you can send direct mail in smaller quantities as well.
Email marketing is one of the most cost-effective ways to promote your business, whether your goal is to build your brand or sell more stuff. Our field guide provides everything you need to know to make the most of this platform. Learn how to create an email marketing plan, design effective emails, and test them. Then discover the power of automation and how to measure the success of your emails.

It wasn’t enough to just post high-quality articles on the Foundr blog itself, but it was crazy important that we start getting our posts onto other influential sites as well. Taking our cues from Buffer, we began drastically ramping up our content creation process. Part of that process of guest posting was including as many links as possible back to the Foundr site.

Your social media strategy is more than just a Facebook profile or Twitter feed. When executed correctly, social media is a powerful customer engagement engine and web traffic driver. It’s easy to get sucked into the hype and create profiles on every single social site. This is the wrong approach. What you should do instead is to focus on a few key channels where your brand is most likely to reach key customers and prospects. This chapter will teach you how to make that judgment call.
You could use your Hotmail, Gmail or Yahoo accounts, but if you need something professional and fool-proof and want to avoid being labeled a spammer, it’s a far better idea to use an email blast program provided by a professional email marketing company such as Benchmark Email. Benchmark’s partnerships with elite consortiums like The Email Sender & Provider Coalition (EPSC) and leading delivery experts like Return Path give you the best chance of reaching a prospect’s inbox, which is a major challenge in email blast marketing. Benchmark Email even has built-in data merging features, which allow you to import contact information from different databases so you don’t need to re-enter long email lists. Besides this, you can also customize your mails in easy-to-use HTML editors before sending them to your customers and prospects.

Why does email list segmentation matter? We know that beyond relevancy, list segmentation is important from a revenue perspective. Data from the DMA indicates that segmented and targeted emails generate 58% of all email revenue. On top of this, our research found that marketers who used segmented campaigns noted as much as a 76% increase in revenue–and more than 76% of marketers say basic segmentation is part of their email marketing strategy.


An omni-channel approach not only benefits consumers but also benefits business bottom line: Research suggests that customers spend more than double when purchasing through an omni-channel retailer as opposed to a single-channel retailer, and are often more loyal. This could be due to the ease of purchase and the wider availability of products.[24]


First we have our exit intent pop-up, also known as a hover pop-up, which we use to help with our bounce rate. They appear almost exactly a minute after you come onto our site, which studies have shown to be the optimum time for conversion. While these can be annoying, the key to this style of pop-up is to use a lead magnet that offers an unbelievable amount of value. That’s why we offer people the option to sign up to our masterclasses.

When you send messages to a purchased email list, you don’t have explicit opt-in to be emailing those subscribers. Explicit opt-in — meaning subscribers actively and knowingly gave you permission to email them (i.e. filling out a sign up form on your website) — is required for a quality list, says AWeber’s Best Practices Manager, Josh Smith. “If you don’t have explicit opt-in, you are bound to have problems,” he explains.


A key objective is engaging digital marketing customers and allowing them to interact with the brand through servicing and delivery of digital media. Information is easy to access at a fast rate through the use of digital communications. Users with access to the Internet can use many digital mediums, such as Facebook, YouTube, Forums, and Email etc. Through Digital communications it creates a Multi-communication channel where information can be quickly exchanged around the world by anyone without any regard to whom they are.[28] Social segregation plays no part through social mediums due to lack of face to face communication and information being wide spread instead to a selective audience. This interactive nature allows consumers create conversation in which the targeted audience is able to ask questions about the brand and get familiar with it which traditional forms of Marketing may not offer.[29]

The books I've written have actually had three different titles, updated to move with the times. My first text book was titled: Internet Marketing: Strategy, Implementation and Practice. I then created E-business E-commerce Management and, with PR Smith, E-marketing Excellence, for professionals a couple of years later. Then, much later, the names switched and in 2012 we renamed the Internet Marketing book to Digital Marketing with the others becoming Digital Business and Digital Marketing Excellence.  About time too, since I was involved in developing the syllabus as an examiner for the first IDM Diploma in Digital Marketing back in 2004-5 when the term was hardly used at all - so it's been great to see 'Digital Marketing' adopted as the 'de facto' term, when I was first involved in defining it with the IDM students in 2004!


Use it to make sales on autopilot. Creating a sales funnel out of an email autoresponder sequence is a widely adopted strategy used by information marketers, but it can also be used by software companies, eCommerce businesses and service providers. For example, it could consist of a series of educational videos, a sales video and follow-ups to sell your information products. Or, you could create a sequence of free educational emails, and then invite them to a live or recorded webinar where you make an offer. For eCommerce businesses, your sales sequence could include promo offers for products your subscriber has just viewed on your website.
Use personalization. Personalizing the content of your emails (depending on your segment from Chapter 3) will make it infinitely more relevant and valuable to them. Personalization is so much more than inserting your subscriber’s first name into the email. You need to tailor the actual content of the email to address their needs. For instance, an online retailer will find it much more valuable to read an email with the subject line, “How to build backlinks to your eCommerce store” than just a generic subject line, “How to build backlinks.”

If you sign up for something and the terms include words like "Sign up to receive updates from us and our partners that we think you'll like," your email address is likely being collected for a shared or sold list. A subset of this method is called co-registration. This is where you sign up at a website, but that website also automatically, or nearly automatically, signs you up for other sites. They try to legitimize this by informing you of the additional subscriptions, or providing boxes to uncheck. This is a situation where it's not the subscriber’s intention to sign up for the material they will be receiving.
According to Chaffey, more and more people are researching the term “digital marketing” as companies attempt to make the transition from traditional marketing efforts to digital. Chaffey defines “digital marketing” as “achieving marketing objectives through applying digital technologies.” The decision whether or not to invest in digital marketing, however, should be determined by the results you, or your company, experience from your campaigns, not your company’s adoption of the technology that now gives you the means to utilize digital marketing.
It's important to know the exact result you want before you begin. Then make that result happen by ending your message with a specific call to action (or CTA). A call to action might be "call us now," "use this discount code in our shop," or "schedule a demo." Make sure the CTA is direct and appealing, and that you show the reader why it's worth their time to click, visit, or call.
While perhaps not as splashy as other forms of marketing, direct mail marketing is one of the most cost-effective, minimally intrusive form of advertising. By using the proper research tools, companies can send their messages directly to specific demographics, targeting the most likely customers. Using creative strategies, direct mail companies can grab the attention of their ideal consumers and entice them to do purchase goods or services.
Hi. thank you for the great information. I currently have Mail Chimp and it is set up to sync between my WordPress site and Mail Chimp. the problem is it isn’t and new subscribers to my blog are not being updated onto the list on the Mail chimp end. I have tried several fixes and nothing is working. I am unsure what to do now after endless googling it may be time to quit Mail Chimp. Seems others are having this problem also.
If you want to code your own emails, you have the freedom to do so. But this is an advanced skill that requires a good bit of technical know-how. Here’s what you need to take the coding leap—whether you’re just getting started, wondering about the basics of HTML emails, or looking for a guide to coding them. We’ve also rounded up a few more resources you might need as you become a certifiable email pro.
Data-driven advertising: Users generate a lot of data in every step they take on the path of customer journey and Brands can now use that data to activate their known audience with data-driven programmatic media buying. Without exposing customers' privacy, users' Data can be collected from digital channels (e.g.: when customer visits a website, reads an e-mail, or launches and interact with brand's mobile app), brands can also collect data from real world customer interactions, such as brick and mortar stores visits and from CRM and Sales engines datasets. Also known as People-based marketing or addressable media, Data-driven advertising is empowering brands to find their loyal customers in their audience and deliver in real time a much more personal communication, highly relevant to each customers' moment and actions.[37]
The primary purpose of a transactional email is to convey information regarding the action that triggered it. But, due to their high open rates (51.3% compared to 36.6% for email newsletters), transactional emails are an opportunity to introduce or extend the email relationship with customers or subscribers; to anticipate and answer questions; or to cross-sell or up-sell products or services.[3]
The DMA’s 2017 Response Rate Report finds that the response rate for mail sent to people on house lists (subscribers who opted in to mail) was 5.1% for the year, and the response rate for prospect lists (potential clients) was 2.9%. These numbers are up from 2003, when house lists drew a response of 4.4% and prospect lists a response of 2.1%. And even though online shopping has surpassed purchases from direct mail pieces, the DMA reports that 100.7 million U.S. adults​ made a purchase from a catalog in 2016, compared with 209.6 million people who made purchases online the same year, per Statista. 
It is important for a firm to reach out to consumers and create a two-way communication model, as digital marketing allows consumers to give back feed back to the firm on a community based site or straight directly to the firm via email.[24] Firms should seek this long term communication relationship by using multiple forms of channels and using promotional strategies related to their target consumer as well as word-of mouth marketing.[24]
First, you will need a computer with internet connection. Then, you can choose from a variety of email servers such as Hotmail, Yahoo, Gmail etc. I recommend Gmail because it's free and has and excellent spam blocker. If you go to gmail.com, and click a link that will say something like "create an account". Fill out the information and use your new login and password to enter your new account.

Guest Posts – This is probably the best way to get a link from an authoritative page or domain. Having guest posts is also a pure approach to building links, since it seems you are giving something in return for a link. This means that your content can be hosted on a good domain; that the domain has its syndication, attracting links; and you can create a link using good anchor text.


First, you will need a computer with internet connection. Then, you can choose from a variety of email servers such as Hotmail, Yahoo, Gmail etc. I recommend Gmail because it's free and has and excellent spam blocker. If you go to gmail.com, and click a link that will say something like "create an account". Fill out the information and use your new login and password to enter your new account.
E-mail promotion is widely used by e-marketers to send new product/service information to their registered customers. For example, airline companies periodically e-mail their registered customers about their e-fares and promotional vacation packages. Spamming refers to sending millions of e-mail promotions to recipients who have never asked for the information. These recipients' e-mail addresses are often purchased or swapped with other businesses. Spamming is at best unethical and at worst illegal.

Double-check your email blast. After you've written your email blast, you should go over it again for grammar and spelling errors. An excellent way to help you edit your email is to send it to colleagues to ensure that there aren't any factual or grammatical mistakes, and to make sure that the messaging stays on brand. Ask people on your team to look over your blast and provide you with feedback. https://irp-cdn.multiscreensite.com/9dbac298/dms3rep/multi/stock-vector-email-marketing-concept-vector-illustration-flat-style-254975962.jpg


I typically create my email artwork in photoshop and then just drop in the jpeg using html and image mapping. Is there a “best practices” when it comes to actually putting the email together? Perhaps speaking from an editing perspective? Basically I make one big image and then use coding: img name, src, alt, a href and so forth. And for every different block, I simply create a new jpg image to use. Is there a better way I should be doing this?
Use it to promote up-sells/cross-sells. You can even set up an autoresponder sequence for someone after they purchase and get repeat customers. Depending on the products you sell, you could offer an upsell, or cross sell related products. For example, if someone buys a digital camera, you can offer to add a lens, a tripod, and other accessories to their order before it ships. Or, if you sell products that people buy frequently (like food or disposable items, like diapers), you can automatically send them offers for new items when you know they’re about due for another order.
This list buying is a very tricky subject and I agree that there must be something to it (demand and utility) or there would not be pages on google advertising . I am really tempted but not with a purchased list . I have 24000 emails from my customers from my website listed above that has been up about 10 years. These are people who have requested automatic rate quotes from our db. About 1/3 of them we had email correspondence with . This are years 2012/13. Now I am into internet marketing and would like to have some good advice about mailing to this list without hurting my present web traffic Thanks Walter Menuet 

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Note: If you want to attach additional files, such as a .pdf, we recommend that you store these files on a cloud storage service, such as Dropbox or Google Drive, and linking to these files within your blast. We do not support file attachments to an email blast as these file types tend to be larger, increasing your chances of triggering spam filters and preventing your blast from reaching your recipients.
The corporate image must be conveyed through the direct mail pieces, meaning strong design and direction are required. Corporate image is vital, and seemingly small details such as paper quality and the resolution of the graphics used will make an impression. Some companies may hire a third-party direct mail company to handle list creation, design, and printing. Larger companies may handle list creation, design, writing, and possibly even printing in-house. (See also Art Director)
Another key aspect of any email blast is the target audience. Make sure you’re hitting inboxes where the probability response, purchase or interaction is high. If you’re shooting emails like a loose cannon on a rolling deck, you could put off prospects and customers (if you make it to their inboxes!), tarnish your image and end up wasting a lot of time, money and effort.
The purposes of blast emails are often to generate more sales, gain new customers, and increase traffic to the company’s website. To successfully do this, the email must capture recipients' attention, and motivate them to perform an action, such as purchasing an item online. These results can then be easily tracked through the links provided in the email, and the company can use these statistics to determine a conversion rate, or the percentage of customers who take the desired action. For testing purposes, companies often send out several different blast emails to determine which format is most effective, and may even customize email for a particular target audience.

Paid channel marketing is something you’ve probably come across in some form or another. Other names for this topic include Search Engine Marketing (SEM), online advertising, or pay-per-click (PPC) marketing. Very often, marketers use these terms interchangeably to describe the same concept — traffic purchased through online ads. Marketers frequently shy away from this technique because it costs money. This perspective will put you at a significant disadvantage. It’s not uncommon for companies to run PPC campaigns with uncapped budgets. Why? Because you should be generating an ROI anyway. This chapter walks through the basics of how.
In a typical email marketing scenario, an organization builds an email list to reach or inform established and prospective customers. An email list may be complemented by a marketing database that allows for customization, data mining, precise targeting or other purposes. However, ubiquitous and unsolicited email, also known as spam, has made it difficult for ethical email marketers. Most email and Internet service providers (ISP) have significant filters to block spam, so getting legitimate messages across is easier said than done. Given this, email marketing has evolved into a specialized niche in digital marketing.
Presentation is everything, or so they say. With this old adage in mind, we’ve compiled our best tips for anyone who wants to send emails that subscribers click into a handy email design guide. We cover each facet of design: content, templates, identity, color, images, layout, fonts, and calls to action. Design is as much science as it is art, and we take the guesswork out of what can seem like the most challenging part of sending good emails.
Keep your list fresh and up-to-date – It’s an unfortunate fact of life that occasionally email addresses become invalid. People’s work email addresses change as they move between companies and others abandon old AOL and Compuserve email addresses in favor of modern platforms like Gmail. However, by focusing some of your time and energy on building your email list, you can fight list decay and ensure you have a growing list of people to receive and click-through on your email campaigns.
One hundred years ago, companies such as Sears, Roebuck & Co. and J.C. Penny Co. used customer data to send out catalogs and mailers. Back then, the companies possessed small sets of data, mainly names and addresses of customers. Now, marketers have mountains of complex data and are faced with a modern conundrum: How much personal data is too much to incorporate into the content?
Unlike online content, direct mail cannot be ignored. A catalog sits in someone’s inbox, earning attention whether the person buys a product because of the content or throws the mailer in the trash. “It’s worth it to put the time and energy in because you get to sell one-on-one to the prospect with very few distractions,” Simpson says. “That’s why I love direct mail.”
Your customers, prospects, and partners are the lifeblood of of your business. You need to build your marketing strategy around them. Step 1 of marketing is understanding what your customers want, which can be challenging when you’re dealing with such a diverse audience. This chapter will walk you through (1) the process of building personal connections at scale and (2) crafting customer value propositions that funnel back to ROI for your company.

“I am a big believer in the intersection of online and offline marketing and this can be a big win with direct mail marketing. If you can provide users with a strong enough incentive to visit your website then you can then integrate follow up strategies like remarketing and email nurturing. As marketers we have to try and break down the wall between traditional advertising and digital as often that intersection is where the best results are.”
Due to the massive growth of the Internet, most countries have passed legislation to prevent companies from sending unsolicited emails. These laws determine what is and what is not considered acceptable email correspondence, and enforce restrictions on email communications. In the United States and Europe, for example, bulk email must contain an accurate from field and subject line, and the email content must include the sender’s physical address. In addition, a blast email must also offer its recipients the opportunity to unsubscribe from the email list — and such requests must be met within a specified period of time. As a result of these laws, it is very important for companies to maintain an updated list of subscriptions and cancellations at all times, and avoid sending out email that appears to be spam.

Great article here. Pls. I’m a little bit confused. All I just need is a vendor that has a Landing page feature, allows for autoresponder, allows for promotion of genuine mlm and affiliate business, and cost effective for beginner. I tried Mailchimp but got suspended just within two weeks with them, and the customer care pretty bad and arrogant. Please advice
Use custom campaign URLs. Google provides a tool where you can create your own unique URL for your particular marketing campaigns. You may include parameters such as your medium, source, content, term, and campaign name. As soon as you have a customized link, you may use it in its complete form or shorten it by using a link shortening tool such as bit.ly.
With the GDPR now governing all email correspondence across Europe, adding an opt-out option to your email template no longer cuts it. Under this act, you must have explicit consent from your contacts to send them emails. Explicit, in this case, means the checkbox a person must click to opt in to an email subscription isn't pre-checked when they see it on your website. And when you buy your email lists, the people on it haven't been given this option -- making you non-compliant with GDPR before you send your first email.
If rounds of split testing, segmentation, and resends still result in low engagement scores for some of your subscribers then don’t be afraid to clean your list. Review subscriber data regularly to monitor activity and engagement ratings. Remove or further segment those who aren’t engaging in order to improve the overall open rates of your primary subscriber segments.

Use it to make sales on autopilot. Creating a sales funnel out of an email autoresponder sequence is a widely adopted strategy used by information marketers, but it can also be used by software companies, eCommerce businesses and service providers. For example, it could consist of a series of educational videos, a sales video and follow-ups to sell your information products. Or, you could create a sequence of free educational emails, and then invite them to a live or recorded webinar where you make an offer. For eCommerce businesses, your sales sequence could include promo offers for products your subscriber has just viewed on your website.

Your best bet will be to give away something that’s valuable to your target market; for instance, a high-value digital asset on a niche topic. You can give away products (we’ve all seen contests where the prize is a free iPad or gift certificates), however this strategy often leads to entrants who are more interested in the money than in what you have to offer.
I know a few of you just thought, “I cannot run my business like that”. So work with this. Instead of sending endless sale item emails, send just one “give” email a month. And what if you sent a really cool story of what someone has done with your products once a month? If you send weekly emails, just adding those two emails into the mix every month now means you’re on 1 to 1 schedule. Will your sales go down if you do this? Maybe a little. Will your engagement go up over time if you execute this well? Like a rocket ship.

When writing this guide, we reached out to the marketer community to collect case studies and learnings about creative marketing strategies. Most of these examples are included throughout the guide, but some didn’t quite fit. So we included those loose ends here, from the perspective of four awesome marketers. What better way to wrap up this guide than with you, our community?

Hi Jonathan, great post and well done on your prolific growth. It would be really interesting to know how many of the 56,717 subscribers came from each channel that you wrote about. Based on past experiences, I’ve seen JV launches really explode list size. My guess is that your JV partners/affiliates made up a decent chunk of these new subscribers during this period? It would cool to know what moved the needle the most. Cheers!
E-Marketing (Electronic Marketing) are also known as Internet Marketing, Web Marketing, Digital Marketing, or Online Marketing. E-marketing is the process of marketing a product or service using the Internet. Emarkerting not only includes marketing on the Internet, but also includes marketing done via e-mail and wireless media. It uses a range of technologies to help connect businesses to their customers.
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