The Australian Spam Act 2003 is enforced by the Australian Communications and Media Authority, widely known as "ACMA". The act defines the term unsolicited electronic messages, states how unsubscribe functions must work for commercial messages, and gives other key information. Fines range with 3 fines of AU$110,000 being issued to Virgin Blue Airlines (2011), Tiger Airways Holdings Limited (2012) and Cellar master Wines Pty Limited (2013).
Most of the article really talks about how to successfully get an email of a person who has already landed on your landing page/podcast page/affiliate/blog etc. but how to get those people there in the first place is a bigger challenge. Also, one of the ways you can include in your list is by offering free tools/widgets. For example, OpenSiteExplorer by Moz is a great example. Evergreen and very useful for the target audience.
Every ESP will give you tools to create an opt-in form for your site. Generally speaking, the less information you ask for (at this initial stage, at least), the better. The more information you ask for, the less likely your prospect is to complete the process. You’ll obviously need to ask for an email address, and I also highly recommended that you ask for a first name so you can personalize your emails. However, asking for any information beyond these two fields can decrease conversion rates significantly without adding much valuable data.
Double-check your email blast. After you've written your email blast, you should go over it again for grammar and spelling errors. An excellent way to help you edit your email is to send it to colleagues to ensure that there aren't any factual or grammatical mistakes, and to make sure that the messaging stays on brand. Ask people on your team to look over your blast and provide you with feedback.
Transactional emails are usually triggered based on a customer's action with a company. To be qualified as transactional or relationship messages, these communications' primary purpose must be "to facilitate, complete, or confirm a commercial transaction that the recipient has previously agreed to enter into with the sender" along with a few other narrow definitions of transactional messaging. Triggered transactional messages include dropped basket messages, password reset emails, purchase or order confirmation emails, order status emails, reorder emails, and email receipts.
E-mail promotion is widely used by e-marketers to send new product/service information to their registered customers. For example, airline companies periodically e-mail their registered customers about their e-fares and promotional vacation packages. Spamming refers to sending millions of e-mail promotions to recipients who have never asked for the information. These recipients' e-mail addresses are often purchased or swapped with other businesses. Spamming is at best unethical and at worst illegal.
Blast email and other forms of email marketing have grown increasingly popular for businesses, due to the relatively low cost and easy tracking abilities involved. In most cases, individuals must opt-in, or subscribe, to an email list to receive blast email from a particular company. Newsletters, for example, are a common form of email marketing. The company, in turn, must create and manage a large mailing list that identifies all the individuals who have subscribed to the email marketing service. Depending on the size of the company and the amount of recipients, managing this list can be quite daunting. As a result, most companies hire a third-party vendor or use software to manage mailing lists.
One hundred years ago, companies such as Sears, Roebuck & Co. and J.C. Penny Co. used customer data to send out catalogs and mailers. Back then, the companies possessed small sets of data, mainly names and addresses of customers. Now, marketers have mountains of complex data and are faced with a modern conundrum: How much personal data is too much to incorporate into the content?
People like more choices, so consider creating subscription levels that let people sign up to receive content that’s relevant to them. For example, if you sell widgets and tax advice, provide three options on your opt-in form that allow users to sign up to receive info about widgets, info about tax advice or both. Further customize by allowing them to designate how frequently they’d like to hear from you — weekly, monthly or only when something really special is going on. People may be more likely to sign up for your email list if they have some control over the content they’ll receive.
Expert marketer Ramit Sethi of GrowthLab agrees with Julie about saying goodbye to the email blast, going as far as to publish a blog post entitled “Stop sending email blasts! Do this instead”. The post takes the recommendation to segment even further by suggesting “hotlists” — sub-segments of your email list that subscribers can opt into based on their interest in a specific project of yours.