E-customers' most serious concern is security and privacy, followed by price, delivery cost, return policy, customer service, site design, navigation, one-click shopping, and personalization. E-marketers must assure customers that their sites use cybercrime-proof systems to protect ecustomer information and clearly display the security/privacy statement on their sites. Competitive prices, discounts, e-coupons, free delivery, and standard return policies motivate initial online purchases and repeat purchases. Nevertheless, requiring too many mouse clicks for navigating on a site, a lack of easily accessible help, technical difficulties, and requesting too much customer information for purchasing goods often causes shoppers to abandon their online shopping carts before reaching the checkout.
You could use your Hotmail, Gmail or Yahoo accounts, but if you need something professional and fool-proof and want to avoid being labeled a spammer, it’s a far better idea to use an email blast program provided by a professional email marketing company such as Benchmark Email. Benchmark’s partnerships with elite consortiums like The Email Sender & Provider Coalition (EPSC) and leading delivery experts like Return Path give you the best chance of reaching a prospect’s inbox, which is a major challenge in email blast marketing. Benchmark Email even has built-in data merging features, which allow you to import contact information from different databases so you don’t need to re-enter long email lists. Besides this, you can also customize your mails in easy-to-use HTML editors before sending them to your customers and prospects.

Using the company logo and clearly identifying the sender is another good way to make an effective business email newsletter. People like to know who they are getting mail from, and once they are familiar with the newsletter, they might be more likely to read it in the future. Your logo can be at the top of the newsletter and included in your professional email signature.

Hi. thank you for the great information. I currently have Mail Chimp and it is set up to sync between my WordPress site and Mail Chimp. the problem is it isn’t and new subscribers to my blog are not being updated onto the list on the Mail chimp end. I have tried several fixes and nothing is working. I am unsure what to do now after endless googling it may be time to quit Mail Chimp. Seems others are having this problem also. http://emaildripcampaigns.com/wp-content/uploads/sites/2/2016/12/emaildripcampaigns-header.png


Write great subject lines. David Ogilvy once said that 80 cents of your dollar should be spent on writing headlines. With emails, the subject line is just as important. If it doesn’t catch your attention, you won’t open it. So, spend the majority of your time writing and polishing your subject line. A great email subject line entices curiosity about the content of the email. It’s also personal, and highly relevant to the recipient. To learn more about how to write amazing subject lines, we have an entire blog post on the topic: 30 Successful Bloggers Share Their Best Converting Email Subject Line.
Visitors to your website might overlook the call to sign up that you have at the top of every page, but it’s harder to ignore a lightbox or pop-up. Scroll boxes pop up on visitors’ screens after they’ve scrolled down a certain length of the page. The box encourages them to sign up for your email list. They can be effective for encouraging a user who’s already shown interest in your content (by staying on the page long enough to scroll) to sign up for your email list.
We just started using MailChimp because it seems to be the only one that offers a free account for small or new users. The problem is that there are so many steps for a potential subscriber to go through with both double opt-in and recaptcha, that we are getting at best complaints to worst, plain nasty comments posted on our Facebook page. We don’t know how many would be subscribers we lost because of this.
Another collection method happens when list vendors buy emails lists from industry trade shows (or other events) where people give their info during the registration process. This is not the same thing as folks who signed up with you, directly, at your trade show booth! This is where list vendors purchase the entire registration list, from the trade show, itself. http://www.emailvendorselection.com/wp-content/uploads/2014/12/email_drips_hobsons.jpg
E-marketing joins creative and technical aspects of the Internet, including: design, development, advertising and sales. It includes the use of a website in combination with online promotional techniques such as search engine marketing (SEM), social medial marketing, interactive online ads, online directories, e-mail marketing, affiliate marketing, viral marketing and so on. The digital technologies used as delivery and communication mediums within the scope of e-marketing include:
It wasn’t enough to just post high-quality articles on the Foundr blog itself, but it was crazy important that we start getting our posts onto other influential sites as well. Taking our cues from Buffer, we began drastically ramping up our content creation process. Part of that process of guest posting was including as many links as possible back to the Foundr site.
With the internet and technology evolving so rapidly, digital marketing techniques and terminology have evolved as well. Today, terms such as “digital marketing,” “online marketing” and “internet marketing” are used interchangeably so often that it can be difficult to remember what the differences between them are. At the end of the day, CEO and co-founder of Smart Insights, Dave Chaffey, points out that the differences between these terms and their definitions don’t really matter. In his article “Definitions of Digital marketing vs Internet marketing vs Online marketing,” Chaffey explains that it is not so much the difference in definition that is important, but in the responsibilities you assign to the terms, and how effective those responsibilities are in assisting your company in its endeavors to build clientele.
The books I've written have actually had three different titles, updated to move with the times. My first text book was titled: Internet Marketing: Strategy, Implementation and Practice. I then created E-business E-commerce Management and, with PR Smith, E-marketing Excellence, for professionals a couple of years later. Then, much later, the names switched and in 2012 we renamed the Internet Marketing book to Digital Marketing with the others becoming Digital Business and Digital Marketing Excellence.  About time too, since I was involved in developing the syllabus as an examiner for the first IDM Diploma in Digital Marketing back in 2004-5 when the term was hardly used at all - so it's been great to see 'Digital Marketing' adopted as the 'de facto' term, when I was first involved in defining it with the IDM students in 2004!

Another collection method happens when list vendors buy emails lists from industry trade shows (or other events) where people give their info during the registration process. This is not the same thing as folks who signed up with you, directly, at your trade show booth! This is where list vendors purchase the entire registration list, from the trade show, itself. http://www.emailvendorselection.com/wp-content/uploads/2014/12/email_drips_hobsons.jpg
Before online marketing channels emerged, the cost to market products or services was often prohibitively expensive, and traditionally difficult to measure. Think of national television ad campaigns, which are measured through consumer focus groups to determine levels of brand awareness. These methods are also not well-suited to controlled experimentation. Today, anyone with an online business (as well as most offline businesses) can participate in online marketing by creating a website and building customer acquisition campaigns at little to no cost. Those marketing products and services also have the ability to experiment with optimization to fine-tune their campaigns’ efficiency and ROI.
By using Internet platforms, businesses can create competitive advantage through various means. To reach the maximum potential of digital marketing, firms use social media as its main tool to create a channel of information. Through this a business can create a system in which they are able to pinpoint behavioral patterns of clients and feedback on their needs.[30] This means of content has shown to have a larger impingement on those who have a long-standing relationship with the firm and with consumers who are relatively active social media users. Relative to this, creating a social media page will further increase relation quality between new consumers and existing consumers as well as consistent brand reinforcement therefore improving brand awareness resulting in a possible rise for consumers up the Brand Awareness Pyramid.[31] Although there may be inconstancy with product images;[32] maintaining a successful social media presence requires a business to be consistent in interactions through creating a two way feed of information; firms consider their content based on the feedback received through this channel, this is a result of the environment being dynamic due to the global nature of the internet.[29] Effective use of digital marketing can result in relatively lowered costs in relation to traditional means of marketing; Lowered external service costs, advertising costs, promotion costs, processing costs, interface design costs and control costs.[32]

Someone voluntarily gives you their email address either online or in person so you can send them emails. They may pick certain types of email content they wish to receive, like specifically requesting email alerts when new blog posts are published. Opt-in email addresses are the result of earning the interest and trust of your contacts because they think you have something valuable to say.
Consider sharing the focus of the email between the call to action you want from your user and offering them something like a discount, early access to a new product, or a free trial period for subscription-based services. Get creative here. Give serious thought to what your customers will find valuable. No one knows their needs better than you and don’t be scared to do some research into what they’d want.
Create your mailing. The success of direct mail requires designing a compelling mailer. To do that, you need to understand copywriting. It's not enough to tell people about your business. Instead you need to entice them by speaking to their needs and offering to be the solution to their problems. You are allowed to put text on an envelope, so don't forget to put a message that entices people to open your letter.

Write great subject lines. David Ogilvy once said that 80 cents of your dollar should be spent on writing headlines. With emails, the subject line is just as important. If it doesn’t catch your attention, you won’t open it. So, spend the majority of your time writing and polishing your subject line. A great email subject line entices curiosity about the content of the email. It’s also personal, and highly relevant to the recipient. To learn more about how to write amazing subject lines, we have an entire blog post on the topic: 30 Successful Bloggers Share Their Best Converting Email Subject Line.


Content marketing is more than just blogging. When executed correctly, content including articles, guides (like this one), webinars, and videos can be powerful growth drivers for your business. Focus on building trust and producing amazing quality. And most of all, make sure that you’re capturing the right metrics. Create content to generate ROI. Measure the right results. This chapter will teach you how.
Have a few different buttons on your email template: separate social media buttons that produce pre-written social posts linking to a webpage version of your email, and an "Email to a Friend" button that transfers the email into a compose window so your contacts can instantly forward the message. Just make sure your email has an opt-in button so each new viewer can subscribe to more emails from you if they like what they see.
Adding visual elements to the email newsletter will help the reader to connect with the message and it can also help to illustrate the point even further. Using images and graphics to compliment the text can make it more digestible for the reader and it can be a great way to drive the message home. Additionally, you can use imagery as an opportunity for branding within the email blast.
With brands using the Internet space to reach their target customers; digital marketing has become a beneficial career option as well. At present, companies are more into hiring individuals familiar in implementing digital marketing strategies and this has led the stream to become a preferred choice amongst individuals inspiring institutes to come up and offer professional courses in Digital Marketing.
Shock-and-Awe Package: This is for a targeted list of high potential prospects who have asked for information about your product or service. You can send them something that is so impressive that they might be more likely to want to engage further with you. The shock-and-awe package can include free samples of your product, educational material or other useful, related promotional items.

Shock-and-Awe Package: This is for a targeted list of high potential prospects who have asked for information about your product or service. You can send them something that is so impressive that they might be more likely to want to engage further with you. The shock-and-awe package can include free samples of your product, educational material or other useful, related promotional items. 

You have probably heard before that “print is dead”. However, the data proves otherwise. Not only are people almost 4x more likely to open direct mail versus email (Epsilon), the direct mail response rate has actually increased since 2010 (DMA). This means that when done strategically, direct mail is a great way to increase revenue for your small business.
If ebooks aren't your jam, create tools instead. I don't recommend a one-or-the-other approach, necessarily, but if you have more development talent than writing talent, this may be a more attractive option for you. These tools can be valuable enough to some of your website visitors that they'll trade you their email address for a free demo of the product you built. Then, for your first email, ask them what they thought of the tool. It's the perfect icebreaker. http://1287170585.rsc.cdn77.org/wp-content/uploads/2016/11/3Stages_EmailMkt_Branding.png
I would wager that most business owners under the age of 35 probably have never even considered running a direct mail marketing campaign for their business. Having grown up in an increasingly paperless world, the mere concept of spending precious marketing dollars on printing up thousands of pieces of paper to stuff into mailboxes across a large swath of people seems pretty crazy to the younger generation of entrepreneurs – and it’s not a baseless feeling. There’s no denying that the business world (and our world in general) has been dramatically swinging toward the quicker, more efficient, much cheaper, and much more environmentally friendly realm of electronic communication. But does direct mail marketing actually work?
Every ESP will give you tools to create an opt-in form for your site. Generally speaking, the less information you ask for (at this initial stage, at least), the better. The more information you ask for, the less likely your prospect is to complete the process. You’ll obviously need to ask for an email address, and I also highly recommended that you ask for a first name so you can personalize your emails. However, asking for any information beyond these two fields can decrease conversion rates significantly without adding much valuable data.

Does the difference in these terms and their definitions matter? No, of course not, it's semantics! But it is interesting to see how the scope of Internet marketing vs Digital marketing has changed over time. In my books, when discussing alternative definitions, I explain that, no it doesn't really matter, but the scope and responsibility is important to make the most of managing the opportunities. So the scope of digital marketing activities should be agreed within a business and/or between a company and its agencies. The biggest difference is whether digital marketing is simply seen as about communications (online marketing) or whether it is broader, looking at underpinning marketing technology and options for new online business and revenue models. https://www.sageworld.com/img/dist-emailcampaigns-top.png


Promotional emails are one of the most economical ways for any business to connect with customers. Research shows a message is five times more likely to be seen through email than on social media like Facebook or Twitter. That’s why musicians use email marketing software to share their performance schedule with their fans, non-profits use it to get donations and photographers use it to promote their portrait services. It just works. https://1xqdqy285sk7212bfiejcprr-wpengine.netdna-ssl.com/wp-content/uploads/2017/11/email-marketing-process.png
As businesses offer e-marketing and online shopping, customers can get market information from their computers or cell phones and buy goods or find services without leaving home twenty-four hours a day and seven days a week (24/7). They can read ads on the Web or from e-mail, get e-coupons, view pictures of goods, compare prices, and make purchases with a few clicks of their mouse, saving the time and money it would take to shop in person at a brick-and-mortar store. At the same time, ebusinesses can reduce costs in distribution channels and physical store space and thus pass the savings on to customers.
Offer giveaways. Content doesn’t just have to be social media content and/or blog posts. You can make use of reports, how-to guides or something else that the target audience will sight as valuable information. As soon as you provide a high quality giveaway, your visitors will be much more likely to give their information in exchange for your giveaway.
If you want to operate an email blast campaign as a part of your marketing strategy, then you need to send the emails out regularly. If it is too long between emails, then the recipient might not even remember what your content has to offer. However, you do not want to send them too frequently. If the consumer is getting an email from you every other day, then they might get annoyed and stop reading altogether.
Use it to promote up-sells/cross-sells. You can even set up an autoresponder sequence for someone after they purchase and get repeat customers. Depending on the products you sell, you could offer an upsell, or cross sell related products. For example, if someone buys a digital camera, you can offer to add a lens, a tripod, and other accessories to their order before it ships. Or, if you sell products that people buy frequently (like food or disposable items, like diapers), you can automatically send them offers for new items when you know they’re about due for another order.
The primary purpose of a transactional email is to convey information regarding the action that triggered it. But, due to their high open rates (51.3% compared to 36.6% for email newsletters), transactional emails are an opportunity to introduce or extend the email relationship with customers or subscribers; to anticipate and answer questions; or to cross-sell or up-sell products or services.[3]
Digital marketing activity is still growing across the world according to the headline global marketing index. A study published in September 2018, found that global outlays on digital marketing tactics are approaching $100 billion.[40] Digital media continues to rapidly grow; while the marketing budgets are expanding, traditional media is declining (World Economics, 2015).[41] Digital media helps brands reach consumers to engage with their product or service in a personalised way. Five areas, which are outlined as current industry practices that are often ineffective are prioritizing clicks, balancing search and display, understanding mobiles, targeting, viewability, brand safety and invalid traffic, and cross-platform measurement (Whiteside, 2016).[42] Why these practices are ineffective and some ways around making these aspects effective are discussed surrounding the following points. https://www.emailmanager.com/files/upload/blog/imagensblog/email_francisco01_ingles.png
When writing this guide, we reached out to the marketer community to collect case studies and learnings about creative marketing strategies. Most of these examples are included throughout the guide, but some didn’t quite fit. So we included those loose ends here, from the perspective of four awesome marketers. What better way to wrap up this guide than with you, our community?
If you create an email blast that asks your contacts to do something (like call you, fill out a form on your website, or take advantage of an offer), make sure you have that high up in the email.  A good rule of  thumb is that your call to action should appear right away, when someone opens your email. If someone has to scroll to find it, it’s in the wrong place. It’s the same philosophy as the old newspaper theory that the stories “above the fold” are those which get the most attention.
It is increasingly advantageous for companies to use social media platforms to connect with their customers and create these dialogues and discussions. The potential reach of social media is indicated by the fact that in 2015, each month the Facebook app had more than 126 million average unique users and YouTube had over 97 million average unique users.[27]

“The first goal of a direct mail campaign is to get your envelope opened. We’ve sent thousands of direct mail pieces to prospects, and we find mailers with a lumpy object inside of the envelope have a near 100 percent open rate. People are curious what’s inside, and the curiosity gets them to open it. Now your job is to make it personal, relevant and captivating to get your piece read.” ~ Charles Gaudet, Predictable Profits
In order to engage customers, retailers must shift from a linear marketing approach of one-way communication to a value exchange model of mutual dialogue and benefit-sharing between provider and consumer.[21] Exchanges are more non-linear, free flowing, and both one-to-many or one-on-one.[5] The spread of information and awareness can occur across numerous channels, such as the blogosphere, YouTube, Facebook, Instagram, Snapchat, Pinterest, and a variety of other platforms. Online communities and social networks allow individuals to easily create content and publicly publish their opinions, experiences, and thoughts and feelings about many topics and products, hyper-accelerating the diffusion of information.[22] https://1335865630.rsc.cdn77.org/images/welcome-email-campaign2.jpg
Email Newsletters are some of the most common and popular forms of email marketing. Use email newsletters to provide your subscribers with timely, expected, and helpful updates from your brand. Include thought leadership or how-tos, announcements about your product or service, insider-peeks into your business, or any other engaging content that adds value to your subscribers’ inboxes.

I think what Brian and the testers are missing is that 15k is neither big enough to be impressive nor small enough to be inviting. It’s not a number that works effectively as social proof, and while I can’t test it out myself, I believe, based on evidence for social proof around the web, that DIYthemes would have had much better success with a combined number in the 50k+ range as mentioned above. 

Say you’re launching a beta test soon or collaborating with someone on a side project outside your typical newsletter scope. In an installment of the newsletter you usually send, briefly mention the project and provide a link where interested parties can go to sign up for updates about it. This way, those who aren’t interested only had to hear about it once and in a non-invasive way. A user experience win and a win for you, the guy who has two thumbs and a super-engaged email list sub-segment.
So what is an email newsletter anyway? An email newsletter is very much the same thing as a traditional newsletter, the only difference is that it is transmitted to the consumer through the use of email. The business obtains a list of potential consumers that may be interested in their service, they create a newsletter for that group, and then they send the mass email out to all of these people.

Companies considering the use of an email marketing program must make sure that their program does not violate spam laws such as the United States' Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM),[9] the European Privacy and Electronic Communications Regulations 2003, or their Internet service provider's acceptable use policy. 

Create your mailing. The success of direct mail requires designing a compelling mailer. To do that, you need to understand copywriting. It's not enough to tell people about your business. Instead you need to entice them by speaking to their needs and offering to be the solution to their problems. You are allowed to put text on an envelope, so don't forget to put a message that entices people to open your letter.
Direct mail is a type  of direct marketing in which businesses send letters, postcards or other promotional materials to past, current or potential customers or clients. Direct mail campaigns may be targeted to either a consumer or business or both.  In many cases, the mailing is directed to a target demographic (i.e. home owners) or geographic market (i.e. a specific neighborhood). In most cases, it's mass or bulk mailing, but you can send direct mail in smaller quantities as well.
The law in some countries considers unwanted email blasts a form of solicitation, just like telemarketing calls or junk mail. In Canada, marketing pro R. Timothy Taylor reminds us, it’s illegal to send commercial electronic messages without the recipient’s permission —  a marketing email that lands in the wrong inbox could mean fines upwards of $1 million. Legality challenges like this are forcing many growing companies to rethink their marketing strategies as their audience goes international.
Thank you for this great roundup of tips regarding marketing emails. I especially appreciate your mention of tracking emails so you can continually improve your strategies, including an above the fold call to action so customers know exactly what to do next, and most of all making sure you have a solid (not necessarily huge) email list. Reaching out to those you know may be interested in your company and what it has to offer is always going to garner you the best results. I would also love to add that focusing on the customer, proofreading your email, and making the email conversational are other excellent tips for making your sales emails stand out and actually get read. Thanks again for sharing!
Targeted mailing is when the advertiser mails to a segmented list of addresses using geographic, demographic, and psychographic filters, among others. While a targeted mailing is often more relevant to the audience and can result in greater engagement and response, it tends to be expensive, especially as you add more refined filter criteria (also known as selects).

Although there’s no panacea for direct mail’s attribution problem, Simpson says that he shores up his data by matching a list of recent buyers with consumers from the campaign’s direct mail list. This method is more inductive than deductive, in that he cannot be entirely sure the direct mail led to the purchase, but it allows him to have an idea of how effective a direct mail campaign has been. 
The downside of Every Door Direct Mail Service is that, besides the location of the recipient, you don’t know anything else about them. If you would like to be able to further target the recipients based on other factors, then you will need to rent a third party mailing list. There are many places where you can go to purchase third party list that is tailored to your specific need. Experian, DirectMail, and InfoUSA being some of the more popular options.
In this day and age, there is no need for these services. No one wants to hear from you via email, phone or snail mail. If we did, we’d contact you. Unless a person speaks to you specifically and requests to be contacted, they did NOT opt-in. We were sold by some company who lied when they claimed to respect our privacy. We HATE being contacted by you, and feel violated each time it happens. People all over the world make fun of marketers of all sorts, and wish it were illegal for you to contact us in any manner. Curious to see how many spam email I get from this post.
Thanks for the post, Neil! I have been trying to find good resources for brainstorming what kind of offers our content marketing should have. For some reason, my creativity is completely dried up in this arena. The question “What does your target audience want?” for some reason doesn’t get at the root of the problem for me. Do you have any resources you would recommend for brainstorming that “Tantalizing” content?
Market researchers usually have at least a bachelor’s degree in market research, statistics, sociology or other related field. Some researchers, particularly those with companies dedicated to market research and in larger corporations, have a master’s degree. Market researchers who take advantage of internships, either during or immediately after college, will also gain valuable hands-on experience they can use in the future.
×