We make a plastic postcard that has a gift card detach from it. Although they are much more expensive than paper they have a tremendous return rate. If these are used as promotion they don’t need to comply with the PCI stored value gift card rules and regulations. It really comes down to the data files and target segment. Nothing beats good market intelligence and rewarding a good, repeat customer.
As mentioned before, the type of email campaign you send depends entirely on your goals with email. If you’re looking to drive direct sales then sending marketing offer and announcement campaigns are going to return the best results, however if you are simply looking to keep your existing customers up-to-date on the latest projects, products or developments at your company, then sending a regular newsletter is going to be the best way to achieve that.
If someone didn't ask to hear from you yet, it doesn't mean they won't want to hear from you later. It's your job to prove to them -- through helpful content and valuable offers -- that they should stay up to date with your company via email. If you force your email content on anyone too early, even if you know in your bones they're a great fit for your products or services, you risk preemptively losing their trust and their future business.
Word of mouth communications and peer-to-peer dialogue often have a greater effect on customers, since they are not sent directly from the company and are therefore not planned. Customers are more likely to trust other customers’ experiences. Examples can be that social media users share food products and meal experiences highlighting certain brands and franchises. This was noted in a study on Instagram, where researchers observed that adolescent Instagram users' posted images of food-related experiences within their social networks, providing free advertising for the products.
Julie Ewald recommends moving away from sending generic content to your whole email list via e-blast entirely. With a little elbow grease, you can utilize segmentation and start sending off tailored messages to each of your lists with content that’s relevant, valuable, and designed to resonate with the kind of recipients that make up each segment.