Online marketing can also be crowded and competitive. Although the opportunities to provide goods and services in both local and far-reaching markets is empowering, the competition can be significant. Companies investing in online marketing may find visitors’ attention is difficult to capture due to the number of business also marketing their products and services online. Marketers must develop a balance of building a unique value proposition and brand voice as they test and build marketing campaigns on various channels.
Transactional emails are usually triggered based on a customer's action with a company. To be qualified as transactional or relationship messages, these communications' primary purpose must be "to facilitate, complete, or confirm a commercial transaction that the recipient has previously agreed to enter into with the sender" along with a few other narrow definitions of transactional messaging. Triggered transactional messages include dropped basket messages, password reset emails, purchase or order confirmation emails, order status emails, reorder emails, and email receipts.
Using the word blast says a lot about how you view email marketing. And because so many of us are so very touchy about being characterized as spammers (or just feel bad about “bothering” our subscribers) even using a word that leans toward sounding like spam bothers us. Remember that there are always two definitions of spam. There’s the email marketers’ definition (the CAN-SPAM Act of 2013 definition), and then there’s the consumer definition. The consumer definition of spam is simple and complete: It’s email they don’t want.
A blast email is a type of electronic mailing that is distributed to a large recipient list, and is sent out over a specified amount of time. Often used by marketers, these types of bulk emails were once considered a form of spam, or junk email. Many companies now use blast emails as a legitimate tool to communicate with their customers, and as a result, blast email has become an effective type of email marketing.
But before any of you young guns scoff and discount the idea of a mail marketing campaign, you might want to read through this blog entry. Direct mail, while certainly a dinosaur in the world of marketing, can still be a powerful weapon in your arsenal – if it’s done correctly and intelligently, of course. We’ll lay out a few broad tips for you to consider if carrying out a direct mail campaign. While we would still urge the majority of business owners toward a more electronic/Internet based marketing strategy, you can still get solid results from direct mail.
You have probably heard before that “print is dead”. However, the data proves otherwise. Not only are people almost 4x more likely to open direct mail versus email (Epsilon), the direct mail response rate has actually increased since 2010 (DMA). This means that when done strategically, direct mail is a great way to increase revenue for your small business.
Marketers don’t always automatically receive notifications when they’ve been blacklisted, so it’s up to the marketer to monitor their brand’s email sending reputation. There are a number of free online resources that marketers should utilize to check their blacklist status before sending an email blast, such as Barracuda Reputation Block List or MultiRBL.
Your best bet will be to give away something that’s valuable to your target market; for instance, a high-value digital asset on a niche topic. You can give away products (we’ve all seen contests where the prize is a free iPad or gift certificates), however this strategy often leads to entrants who are more interested in the money than in what you have to offer.
Direct Mail Printing and Addressing: Depending on which printer -- online or local -- that you work with, costs will vary. There are also other variables that will impact cost, including size of your direct mail piece, as will your use of color vs. black & white, type of paper used, whether your marketing list will need to be cleaned up, and other caveats.
They have real concerns, hopes, frustrations and interests. Talk to them about those things. Don’t just tell them about your products of services. Tell them about how your products or services can help them. For an example, as a B2B marketer you need to learn to match your B2B content to your sales funnel. Show them how some of your customers or clients have solved their problems.
While almost all reputable email service providers work very hard to make sure that your emails are not blocked by major ISP’s, they can’t control whether or not your emails hit the inbox or the spam box. Although most will help you by providing a quality score to help you determine availability, getting whitelisted is the most effective way to ensure that your emails get delivered properly.
Several reasons are behind the reluctance to purchase online. Studies published in 2003 and 2004 reported that 25 percent of e-commerce sites do not display a phone number clearly on the customer service page; 49 percent of online shoppers could not readily find the answers to a question; and 88 percent of shoppers abandoned their online shopping carts before reaching the checkout. The Yankee Group, a Boston-based research firm, indicated that up to the first quarter of 2003, the average conversion rate from shopping in brick-and-mortar stores to buying on e-commerce sites was just 10 percent. https://s3.amazonaws.com/mailbakery/wp-content/uploads/2017/06/28123309/25_Brilliant-670x310.jpg
I know a few of you just thought, “I cannot run my business like that”. So work with this. Instead of sending endless sale item emails, send just one “give” email a month. And what if you sent a really cool story of what someone has done with your products once a month? If you send weekly emails, just adding those two emails into the mix every month now means you’re on 1 to 1 schedule. Will your sales go down if you do this? Maybe a little. Will your engagement go up over time if you execute this well? Like a rocket ship.
Use it to send new subscribers a “welcome” sequence. This is the message that you send to people right after they subscribe to your email list. It could contain a link to your lead magnet for an easy download, a thank you for subscribing, and maybe a call-to-action to check out your most popular blog posts. Every email list needs a welcome series: don’t miss this chance to “woo” your new subscribers and turn them into loyal fans!
Besides the fact that email blasts can be spammy and impersonal, they’re also not the most effective way to make money. Although a large-scale email blast is sure to convert, it’s not because sending it was a strategic move — it’s because you cast a wide net. If you crafted a targeted newsletter instead, you’d see a better conversion rate and you’d be able to replicate the strategy many times over. Marissa Petteruti calls email blasts a wasted opportunity to generate more revenue, citing:
“MailLift is basically an API for direct mail marketing. It allows you to integrate your CRM or customer service software directly into its messaging system. You can write out a message, and it will be transcribed as a handwritten letter and sent to your customer. It’s completely revolutionary because you can do mass mail customization efficiently for the first time.” ~ Liam Martin, Staff.com
Though the internet and digital technologies allow businesses to reach their existing clients and catch potential clients’ attention more easily, Chaffey reminds us that it is important that not all of your company’s efforts go into online or digital marketing alone. In order to be truly successful in spreading the word about your brand or gaining new customers, you must integrate your digital marketing techniques with traditional media such as print, TV ads or direct mail. This integration is called “E-marketing” and usually has a wider scope than traditional media or digital marketing alone. Since “E-marketing,” like “online marketing,” uses some form of digital technology to either create the content of a campaign or deliver it, the term is another that can be used in place of “digital marketing.”
With so many of the us depending on the internet to stay tuned into what's going on in our lives and in the world, it's no wonder that direct mail, or "direct classic" as the industry sometimes refers to it, has become an afterthought for small business marketing strategies. Postage is getting more and more expensive. Plus, email delivery and online communications are near immediate compared to the time it takes to go through the production, proofing, printing, and mailing process.
One hundred years ago, companies such as Sears, Roebuck & Co. and J.C. Penny Co. used customer data to send out catalogs and mailers. Back then, the companies possessed small sets of data, mainly names and addresses of customers. Now, marketers have mountains of complex data and are faced with a modern conundrum: How much personal data is too much to incorporate into the content? https://www.nncinfotech.com/wp-content/uploads/2018/05/Email-marketing-trends.jpg
Presentation is everything, or so they say. With this old adage in mind, we’ve compiled our best tips for anyone who wants to send emails that subscribers click into a handy email design guide. We cover each facet of design: content, templates, identity, color, images, layout, fonts, and calls to action. Design is as much science as it is art, and we take the guesswork out of what can seem like the most challenging part of sending good emails.
After that, you need to make a choice about how to construct an online presence that helps you achieve that goal. Maybe you need to set up an e-commerce site. If you’re interested in publishing content to drive awareness and subscribers, look into setting up a blog. A simple website or landing page with a lead capture form can help you start developing your brand and generating traffic. A basic analytics platform (like Google Analytics, which is free) can help you start to measure how you are tracking towards your initial goal.
Most newly-minted marketers entering the workforce spent their college focus learning digital marketing – social media, mobile marketing, search engine marketing and possibly email. If you’re one of them, and are looking for ways to improve your overall marketing results, think about using direct mail. With everyone getting bombarded by digital campaigns, a well-done mailpiece can really stand out. https://blogs.brighton.ac.uk/mk1marketing/files/2018/02/email_blasts_header_envelopes_computer-1sbxp11.png
A/B testing is trying two different techniques that communicate the same message on a small percentage of your list, seeing whether A or B performed the best, then using the better performing option when you email the rest of the list. It sounds complicated, but there are plenty of email marketing solutions out there that take all the math and guesswork out of it. (All you have to do is come up with the option A and option B you want to try.)
Disclaimer: We spend hours researching and writing our articles and strive to provide accurate, up-to-date content. However, our research is meant to aid your own, and we are not acting as licensed professionals. We recommend that you consult with your own lawyer, accountant, or other licensed professional for relevant business decisions. Click here to see our full disclaimer.
I am loving this article. I specifically like points 1 and 7. As for number 1, I think a quality list is better than a gigantic list of just anyone like you say. I think this is also true for “followers” and “likes”. Are the people following you genuinely caring about your content or just subscribing just to apease you? As for #7, we have to KNOW if our efforts are working and not just go off of a gut feeling. Great points here Erik.
You could use your Hotmail, Gmail or Yahoo accounts, but if you need something professional and fool-proof and want to avoid being labeled a spammer, it’s a far better idea to use an email blast program provided by a professional email marketing company such as Benchmark Email. Benchmark’s partnerships with elite consortiums like The Email Sender & Provider Coalition (EPSC) and leading delivery experts like Return Path give you the best chance of reaching a prospect’s inbox, which is a major challenge in email blast marketing. Benchmark Email even has built-in data merging features, which allow you to import contact information from different databases so you don’t need to re-enter long email lists. Besides this, you can also customize your mails in easy-to-use HTML editors before sending them to your customers and prospects.
Instead, use a high-quality opt-in email list that you’ve built over time and execute a targeted email blast campaign where recipients want to get your emails. The advantage with using a professional email blast service like Benchmark Email is that you will know how many recipients are opening your mails, clicking through and bouncing in an easily decipherable campaign report. Not only this, you also get access to useful tools like customizable signup forms for your website, double opt-in tools like Permission Pass and much more.
An email marketing strategy is part of your overall marketing strategy and business plan. It helps you market your products and services with the use of the email channel with the best chances for making a profit and reaching your goals. That is because an effective email marketing strategy takes into consideration what your target customers are, their preferences and benefits they are looking for as well as your products services and industry and which email marketing messages are most effective. https://echogravity.com/wp-content/uploads/2015/10/What-to-Expect-When-You-First-Launch.png
This is why, as an entrepreneur, I believe that building successful email marketing campaigns has never been more important than it is now. But there’s a problem; most people don’t know how to do it right. So in the interest of furthering best practices and helping you succeed as a business owner, let’s get back to the basics and talk about how a great email campaign is built, from the ground up.
Create your mailing. The success of direct mail requires designing a compelling mailer. To do that, you need to understand copywriting. It's not enough to tell people about your business. Instead you need to entice them by speaking to their needs and offering to be the solution to their problems. You are allowed to put text on an envelope, so don't forget to put a message that entices people to open your letter.
Note: If you want to attach additional files, such as a .pdf, we recommend that you store these files on a cloud storage service, such as Dropbox or Google Drive, and linking to these files within your blast. We do not support file attachments to an email blast as these file types tend to be larger, increasing your chances of triggering spam filters and preventing your blast from reaching your recipients. https://www.agilecrm.com/blog/wp-content/uploads/2017/10/How-to-Design-a-Good-Drip-Email-Campaign-.jpg
Most popular email marketing services offer functionality that strikes a recipient from a list once a certain number of emails to a specific recipient ‘bounced’ back as undeliverable. Don’t be overeager to remove a subscriber, though; there are valid reasons why an email cannot be delivered. Consider only removing such a subscriber after four or five “bounces”.
When you meet people face to face for any reason, ask for their business card. Offer yours. Set a glass bowl on the counter in your store or the reception desk in your office, and ask visitors to drop their cards in it. Offer some incentive to do so — a free product or service, gift card, etc. Use your own business cards to further drum up emails; add an offer on the back of your card that encourages people to sign up to receive your emails.
As a marketing strategy the email blast is divisive, to put it mildly. In fact, it’s somewhat akin to using cilantro in your cooking: either you love it or you hate it (and if you hate it, you really hate it). Some marketers have written off the email blast completely as an outdated strategy, some swear by it, and others find it cringe-worthy but still use it because it gets results.
I’d rather not shift into being an email marketing therapist, but I’m not the first email marketer to have issues about being called a spammer. I, too, have been asked what I do in a social situation and had someone respond, “Oh, so you’re a spammer.” Of course, usually people are kidding when they call you a spammer, but but being labeled a spammer is one of an email marketers' biggest fears.
Buying email lists doesn't just damage your deliverability and brand reputation -- it can also put your email account at risk. Email clients like Gmail, Yahoo!, and Outlook don't want to be associated with accounts that recipients repeatedly flag as spam. Email service providers like AWeber go as far as immediately closing your account if it suspects you're sending unwanted content.
Hint: Using the Advanced tab, you can float the image so text can wrap around it. The vertical and horizontal spaces are the amount of space (measured in pixels) you want between the image and anything else on the page. This is usually used to provide space between text in a surrounding article and an image. Copy and paste this: float: left; margin: 0px 10px 0px 10px; into the Style box under Advanced for a quick and easy image float, as you can see here:
To have success with your email blast marketing, it requires much more than putting some content together and sending it to a bunch of people. You need to have the right content and it needs to be sent to the right group of potential consumers. In addition to that, you also need to include the right elements in the newsletters to increase the chances of action on the part of the reader. With a little bit of effort and a thoughtful approach, just about any business can manage an effective eblast campaign.
The DMA’s 2017 Response Rate Report finds that the response rate for mail sent to people on house lists (subscribers who opted in to mail) was 5.1% for the year, and the response rate for prospect lists (potential clients) was 2.9%. These numbers are up from 2003, when house lists drew a response of 4.4% and prospect lists a response of 2.1%. And even though online shopping has surpassed purchases from direct mail pieces, the DMA reports that 100.7 million U.S. adults made a purchase from a catalog in 2016, compared with 209.6 million people who made purchases online the same year, per Statista.
E-marketing is deemed to be broad in scope, because it not only refers to marketing and promotions over the Internet, but also includes marketing done via e-mail and wireless media. E-marketing also embraces the management of digital customer data and electronic customer relationship management (ECRM) and several other business management functions.
Use it to make sales on autopilot. Creating a sales funnel out of an email autoresponder sequence is a widely adopted strategy used by information marketers, but it can also be used by software companies, eCommerce businesses and service providers. For example, it could consist of a series of educational videos, a sales video and follow-ups to sell your information products. Or, you could create a sequence of free educational emails, and then invite them to a live or recorded webinar where you make an offer. For eCommerce businesses, your sales sequence could include promo offers for products your subscriber has just viewed on your website.
Buying email lists doesn't just damage your deliverability and brand reputation -- it can also put your email account at risk. Email clients like Gmail, Yahoo!, and Outlook don't want to be associated with accounts that recipients repeatedly flag as spam. Email service providers like AWeber go as far as immediately closing your account if it suspects you're sending unwanted content. http://buildingastorybrand.com/wp-content/uploads/2017/02/email-marketing-banner.jpg
Thanks for the warning re ESPs, spam traps & spam treatments Crystal. That’s a shame. Who puts the Spam trap in there & I wonder what they’re trying to achieve? The clients I have already picked up with this purchased list may save our business. As mentioned, at $250-$500 per lead through our SEO campaign, this lead acquisition rate was unsustainable. In brief, this would not be a business. But at $13.75 per lead through the purchased cold email list, those are metrics which make a profitable business. I wonder why anyone would try to block this efficiency with Spam traps? Thanks for your time to help.
Click through rates. Once your subscribers have opened your email, are they actually taking the action you need them to take? If you think that you have a low click through rate, perhaps your body copy is not as effective as it needs to be. Consider the following: Is the copy of your email relevant to the subject line? Did you offer real value to your subscribers in the email? Is your call-to-action clear enough? Is the link easy to find?
BuzzFeed – The popular news and entertainment website earns revenue by selling advertisements on their site, so the key objective of their marketing team is to drive more traffic. With that in mind, BuzzFeed sends regular email newsletters containing links to stories on their website with the goal of increasing the number of visits they get each month and increasing the amount of revenue they generate. http://www.thebridgecorp.com/wp-content/uploads/emailgraphic.png
Does the difference in these terms and their definitions matter? No, of course not, it's semantics! But it is interesting to see how the scope of Internet marketing vs Digital marketing has changed over time. In my books, when discussing alternative definitions, I explain that, no it doesn't really matter, but the scope and responsibility is important to make the most of managing the opportunities. So the scope of digital marketing activities should be agreed within a business and/or between a company and its agencies. The biggest difference is whether digital marketing is simply seen as about communications (online marketing) or whether it is broader, looking at underpinning marketing technology and options for new online business and revenue models.