The books I've written have actually had three different titles, updated to move with the times. My first text book was titled: Internet Marketing: Strategy, Implementation and Practice. I then created E-business E-commerce Management and, with PR Smith, E-marketing Excellence, for professionals a couple of years later. Then, much later, the names switched and in 2012 we renamed the Internet Marketing book to Digital Marketing with the others becoming Digital Business and Digital Marketing Excellence.  About time too, since I was involved in developing the syllabus as an examiner for the first IDM Diploma in Digital Marketing back in 2004-5 when the term was hardly used at all - so it's been great to see 'Digital Marketing' adopted as the 'de facto' term, when I was first involved in defining it with the IDM students in 2004!
We make a plastic postcard that has a gift card detach from it. Although they are much more expensive than paper they have a tremendous return rate. If these are used as promotion they don’t need to comply with the PCI stored value gift card rules and regulations. It really comes down to the data files and target segment. Nothing beats good market intelligence and rewarding a good, repeat customer.

Not only is InVision's newsletter a great mix of content, but I also love the nice balance between images and text, making it really easy to read and mobile-friendly -- which is especially important, because its newsletters are so long. (Below is just an excerpt, but you can read through the full email here.) We like the clever copy on the call-to-action (CTA) buttons, too.


The third and final stage requires the firm to set a budget and management systems; these must be measurable touchpoints, such as audience reached across all digital platforms. Furthermore, marketers must ensure the budget and management systems are integrating the paid, owned and earned media of the company.[68] The Action and final stage of planning also requires the company to set in place measurable content creation e.g. oral, visual or written online media.[69]
Paste your e-blast into the body of the email blast software. You should write your email blast in another software application that checks for spelling or grammar errors. Once your text is ready, you can paste it into the body for your email blast. Take note of formatting, spacing, and links because some of these don't transfer over correctly from one software to another.
There are organizations called blacklists like Spamhaus as well as other filtering organizations like Cloudmark and Brightmail. Email clients like Yahoo and Gmail and Hotmail rely on them to help block spam (yay!). These blacklists leave spam traps or honeypots for shady list sellers to collect. Then, if one of those email addresses ends up in your purchased list, you're in big trouble! It's like having bad credit - it can take a long time and a lot of hard work to rebuild trust with blacklists and until you do, you'll have poor delivery results even if you've stopped using the purchased email list.
By placing links back to Foundr’s website, it means that we’re able to piggyback on high-profile influencers and expose our brand to an already interested audience. Similar to how the content upgrades work, placing these backlinks throughout these guest articles encourages readers to click on them and get even more value with our much more in-depth article.
For Campaign Monitor customers, you can either manually upload an existing list (from an Excel file for instance) or you can connect your Campaign Monitor account to the tool where your customer data lives (such as your CRM, accounting, eCommerce tool, and hundreds of others) and automatically sync your customer information into your Campaign Monitor account.
SXSW, Inc. – This lean organization organizes some of the most well-known events in the world, including the SXSW film, music and interactive festivals held every year in Austin, Texas. The goal of their marketing team is to increase ticket sales and attendees at these events, so they use email marketing to keep subscribers up to date as new artists and speakers join the lineup.

Purchased lists are ineffective, and they impact everyone else who uses Mailchimp, too. If you send emails to a list of people whose contact info you bought, many of the emails will get identified as spam. Some spam filters will flag a campaign if anyone with the same IP has sent spam in the past. When you use Mailchimp, your email is delivered through our servers, so if one person sends spam, it could prevent other users’ emails from reaching inboxes. But by forbidding Mailchimp users from using purchased lists, we increase deliverability for everyone.
How do you find the sweet spot? The best way is to monitor statistics from your email blast software. See how many recipients open your emails, how many click a link, and how many unsubscribe. (Pay attention to the type of recipient, too, as your open rates for loyal customers will be different from new prospects.) Learn what works, make changes, and test again.
By placing links back to Foundr’s website, it means that we’re able to piggyback on high-profile influencers and expose our brand to an already interested audience. Similar to how the content upgrades work, placing these backlinks throughout these guest articles encourages readers to click on them and get even more value with our much more in-depth article.
Next up is building an email newsletter. The best services offer several ways to do this; you can import your own HTML, start from scratch, or use a pre-designed template. Most of these services have drag-and-drop UIs that let you choose exactly the elements you want to include, as well as image libraries in which you can store assets such as your logo or company photos. Tools that let you test your emails for spam are also essential since there are some seemingly innocuous terms that may send up red flags and drop all of your hard work into your subscribers' junk folders or, worse, get your emails banned before they ever reach their recipients.

Your email list, on the other hand, is yours, free and clear. Using your website and social media to attract visitors and followers, and then encouraging them to sign up for your email list gives you the opportunity to contact your prospects at any point in the future, with any kind of messaging you want; and you’re not bound by search engine rankings or social media algorithms.
Maggie Aland is a staff writer for Fit Small Business and editor of the Marketing and Reviews sections. She writes on a variety of marketing topics, ranging from newspaper ads to how to market your business on Facebook. Before joining Fit Small Business, Maggie worked as a marketing associate at a niche publishing company. There she was responsible for determining the marketing plan and keeping up with the budget of 10+ B2B products. Her experience includes email, direct mail, social media, events, and more. When not editing or writing, you can find Maggie looking for the best brunch spots in NYC.
Postcards can still be an effective medium if you use one of the oversized formats. One of our clients mails more than 2 million prospecting postcards a year and has had great success with an 11″ x 6″ size. This is just large enough to stand out from the rest of the mail and yet not so large that it incurrs additional postage. Obviously, good creative and a relevent message help tremendously, but from a pure format standpoint, this size has worked best for our clients. https://i0.wp.com/digitalmarketingskill.com/wp-content/uploads/2015/06/Email-Marketing-Campaign-Fundamentals-For-Digital-Newbies-1.png?resize

I’m not happy at all with MailChimp. Has anyone found the same problems with MailChimp as I have? I find that many of my list members unsubscribe from my list daily. I know these people ands contact them and they say they have not unsubscribed. twice I even found my own email taken off the list. When I look into the MailChimp list Spam is the reason for the person’s unsubscription. Over the years I’ve been on MailChimp I’ve contacted support and I’ve done everything I can but nothing has changed. I’m now looking to move to another company.
Nathan, it’s a great write up,no doubt about that.But I would be more willing to learn or see your progresssion from none to an established brand. For example, you said you had worked with affiliates. But it’s not easy for a new brand to work with top affiliates. So what you did to build relationships with them? Lastly, time frame and monetary costs can be discussed as well 🙂

But before any of you young guns scoff and discount the idea of a mail marketing campaign, you might want to read through this blog entry. Direct mail, while certainly a dinosaur in the world of marketing, can still be a powerful weapon in your arsenal – if it’s done correctly and intelligently, of course. We’ll lay out a few broad tips for you to consider if carrying out a direct mail campaign. While we would still urge the majority of business owners toward a more electronic/Internet based marketing strategy, you can still get solid results from direct mail.

In a typical email marketing scenario, an organization builds an email list to reach or inform established and prospective customers. An email list may be complemented by a marketing database that allows for customization, data mining, precise targeting or other purposes. However, ubiquitous and unsolicited email, also known as spam, has made it difficult for ethical email marketers. Most email and Internet service providers (ISP) have significant filters to block spam, so getting legitimate messages across is easier said than done. Given this, email marketing has evolved into a specialized niche in digital marketing.
Another type of electronic mailing list is a discussion list, in which any subscriber may post. On a discussion list, a subscriber uses the mailing list to send messages to all the other subscribers, who may answer in similar fashion. Thus, actual discussion and information exchanges can happen. Mailing lists of this type are usually topic-oriented (for example, politics, scientific discussion, health problems, joke contests), and the topic may range from extremely narrow to "whatever you think could interest us". In this they are similar to Usenet newsgroups, another form of discussion group that may have an aversion to off-topic messages.
In our email marketing software review roundup, we test the top email marketing tools available based on how easy it is to create emails, build subscriber lists, set auto-responders, and pull in other communication-based tools, such as social media management and web analytics software. To that end, we selected Campaigner and MailChimp as the best pure-play email marketing services. If you need a more complex tool that can build comprehensive workflows designed to automate the email marketing process, then we recommend HubSpot and Pardot, which are better served as marketing automation tools. https://media.sparkpost.com/uploads/2015/11/REI_BlackFridayEmailCampaign_2015.png

You’ve launched an amazing product or service. Now what? Now, you need to get the word out. When done well, good PR can be much more effective and less expensive than advertising. Regardless of whether you want to hire a fancy agency or awesome consultant, make sure that you know what you’re doing and what types of ROI to expect. Relationships are the heart and soul of PR. This chapter will teach you how to ignore the noise and focus on substantive, measurable results.


Watch the growth of your list. Is your email list growing or shrinking? If more people are unsubscribing than are registering to your list, it's a good sign that you need an entire strategic overhaul on your email policies. If there are a lot of people unsubscribing it could be because your content is not relevant to the people that you're sending it to. In this case, try to segment your list differently or change the type of content that's being delivered through your email blasts.
When you send messages to a purchased email list, you don’t have explicit opt-in to be emailing those subscribers. Explicit opt-in — meaning subscribers actively and knowingly gave you permission to email them (i.e. filling out a sign up form on your website) — is required for a quality list, says AWeber’s Best Practices Manager, Josh Smith. “If you don’t have explicit opt-in, you are bound to have problems,” he explains.
When it comes to rented or purchased lists, you may come across vendors or marketers who say, "This email list is totally opt-in!" This means the people on the list opted in to an email communication from someone at some point in time -- the list provider, for example -- by filling out a form or checking a box to receive more content from that provider.
“The first goal of a direct mail campaign is to get your envelope opened. We’ve sent thousands of direct mail pieces to prospects, and we find mailers with a lumpy object inside of the envelope have a near 100 percent open rate. People are curious what’s inside, and the curiosity gets them to open it. Now your job is to make it personal, relevant and captivating to get your piece read.” ~ Charles Gaudet, Predictable Profits
Meta keywords are different from usual keywords since they are only in the source code of your web page, instead of the living, visible web page. Anyway, meta keywords can be filled out later on if you need to, but focus on the things that matter first. Integrate keywords for the meta description tag. Do this just for the page description that comes up in search engines.
Watch the growth of your list. Is your email list growing or shrinking? If more people are unsubscribing than are registering to your list, it's a good sign that you need an entire strategic overhaul on your email policies. If there are a lot of people unsubscribing it could be because your content is not relevant to the people that you're sending it to. In this case, try to segment your list differently or change the type of content that's being delivered through your email blasts.

Shifting the focus to the time span, we may need to measure some "Interim Metrics", which give us some insight during the journey itself, as well as we need to measure some "Final Metrics" at the end of the journey to inform use if the overall initiative was successful or not. As an example, most of social media metrics and indicators such as likes, shares and engagement comments may be classified as interim metrics while the final increase/decrease in sales volume is clearly from the final category.
We make a plastic postcard that has a gift card detach from it. Although they are much more expensive than paper they have a tremendous return rate. If these are used as promotion they don’t need to comply with the PCI stored value gift card rules and regulations. It really comes down to the data files and target segment. Nothing beats good market intelligence and rewarding a good, repeat customer.
You don’t have to worry about Google or Facebook suddenly changing their algorithms, because once you have someone’s email you have the ability to communicate with them one on one. Even if all of Foundr’s search rankings and social media presence disappeared tomorrow, we’d still be able to promote our brand and our products to the thousands of people on our mailing list.
Direct mail is a type  of direct marketing in which businesses send letters, postcards or other promotional materials to past, current or potential customers or clients. Direct mail campaigns may be targeted to either a consumer or business or both.  In many cases, the mailing is directed to a target demographic (i.e. home owners) or geographic market (i.e. a specific neighborhood). In most cases, it's mass or bulk mailing, but you can send direct mail in smaller quantities as well.
There are plenty of guides to marketing. From textbooks to online video tutorials, you can really take your pick. But, we felt that there was something missing — a guide that really starts at the beginning to equip already-intelligent professionals with a healthy balance of strategic and tactical advice. The Beginner’s Guide to Online Marketing closes that gap.
If you want your audience to remain engaged with your content, you need to make sure you’re offering something of value. For some readers, that means offering a special discount or an exclusive promotion to your email list. For others that could mean offering a how-to article from your blog or a piece of content that’s more than just the typical sales pitch.
Hi Elaina – Make sure you’re using content in written form in addition to the images. If you’re putting the words of the email in the image itself, then your message may get lost if subscribers read emails as text only. Images are great to add to emails, but the important information should always be written out. Also, remember to include a call-to-action in every email!
Then, let's say you write 30 blog posts a month. That means you'd get 60 leads in a month -- 2 from each blog post. Now keep doing that for a year. The work you did to blog that first month will continue to drive leads throughout the year. That means you're actually getting 4,680 opt-in contacts a month by the end of a 12-month period because of the compounding effects of blogging -- not just 720 opt-in contacts (60 leads*12 months).
As Ximena Cordon points out in her article “What is the Difference Between Digital and Online Marketing” on WhiteSharkMedia.com, “digital marketing” does not necessarily mean the internet; it can simply mean utilizing technology to build your marketing message. Technologies such as e-books, SMS texts, games and TV ads can be defined as digital marketing; however, so can online videos and e-mails. So long as a form of digital technology or digital media is utilized in spreading your marketing message, you have engaged in digital marketing.
The new digital era has enabled brands to selectively target their customers that may potentially be interested in their brand or based on previous browsing interests. Businesses can now use social media to select the age range, location, gender and interests of whom they would like their targeted post to be seen by. Furthermore, based on a customer's recent search history they can be ‘followed’ on the internet so they see advertisements from similar brands, products and services,[38] This allows businesses to target the specific customers that they know and feel will most benefit from their product or service, something that had limited capabilities up until the digital era.
Recently, Indonesia’s island of Sulawesi was hit by a tsunami following a series of devastating earthquakes, affecting more than 1.5 million people. Our partner, Direct Relief, is working hard to supply Indonesia with much needed medical aid and supplies in response. If you click below to let us know you read this article, wikiHow will donate to Direct Relief on your behalf to support the relief effort for Indonesia.
Target Corp. inadvertently drew an early line in the sand between good data use and data use that was too personal for customer comfort. In 2012, Charles Duhigg reported in The New York Times that Target addressed a mailer, which featured coupons for cribs and baby clothes, to a high school girl. When her father complained to the company, yelling that his daughter was not pregnant, the company apologized; when the father called back a few days later, he was contrite. “It turns out there’s been some activities in my house I haven’t been completely aware of,” the father said, according to Duhigg. “She’s due in August. I owe you an apology.” 

Offer a reward for customers who buy something from you and show that they checked in at your business on Foursquare using their mobile device. When they do this, they’re telling everyone in their network that they’ve done business with you. Each month, reward the person who gave you the greatest exposure by offering a discount, and asking for their email address.
Thanks for the post, Neil! I have been trying to find good resources for brainstorming what kind of offers our content marketing should have. For some reason, my creativity is completely dried up in this arena. The question “What does your target audience want?” for some reason doesn’t get at the root of the problem for me. Do you have any resources you would recommend for brainstorming that “Tantalizing” content?

And that leads us right into understanding service pricing and packaging. The email marketing services we reviewed range from about $5 per month to as much as $20 per month for a range of features. Many email marketing plans include unlimited email sends each month and bill you based on the number of subscribers. If you have a small list, then look for a company that offers a free plan, a low-cost plan for several hundred subscribers, or even a pay-as-you-go plan. On the flip side, many of these services also offer high-volume plans with up to 100,000 or more contacts. Sometimes this requires a custom plan that has to be arranged directly with a sales rep. If you're willing to commit, then look for the companies that offer discounts if you pay yearly rather than monthly. A few offer also money-back guarantees.


Offer a reward for customers who buy something from you and show that they checked in at your business on Foursquare using their mobile device. When they do this, they’re telling everyone in their network that they’ve done business with you. Each month, reward the person who gave you the greatest exposure by offering a discount, and asking for their email address.
Personalization in email marketing is essential because most people want a more relevant experience. Email personalization is not just about using people’s names in an email. It’s also about making sure you send the right emails to the right people at the right time. One essential tool for email personalization is segmentation. You can get an email marketing expert to help you set up segments so you can personalize appropriately. Done right, email personalization results in more clicks and more business.
Customers are often researching online and then buying in stores and also browsing in stores and then searching for other options online. Online customer research into products is particularly popular for higher-priced items as well as consumable goods like groceries and makeup. Consumers are increasingly using the Internet to look up product information, compare prices, and search for deals and promotions.[21]
Send yourself a test email. Before sending an email to a list of people, send one to yourself. Read over the email carefully and keep an eye out for poor formatting or incorrectly sized pictures. Check the email in multiple browsers and use different devices to see if it works across different platforms. Click all the links within the email and make sure they are working as intended.[13]
In practice, Internet marketing will include the use of a company web site in conjunction with online promotional techniques described in Chapter 8 of the book such as search engine marketing, interactive advertising, e-mail marketing and partnership arrangements (affiliate marketing) with other web sites. Some businesses who "want to be top in Google", simply consider Internet marketing to simply equate to Search Engine Marketing, but while this is important this scope is too narrow to take full advantage of digital media.
Thank you for the above piece the makes it easy for new entrants like to me understand Direct Marketing better. I am the owner of a Custom made Bespoke Suiting Company that makes suits, trousers, jackets, skirts, blouses and shirts for men and women. I have tried digital media advertising but haven’t had any luck. I am a start-up business and running on very tight budget so would like to start with a small but affluent neighbourhood with small population. I am thinking of targeting Westlake Village which is on the Western Edge of LA County and has a population of around 9000 with nearly 3000 households. What should be my approach and how may households should I target keeping in mind budgetary constraints.
Note: If you want to attach additional files, such as a .pdf, we recommend that you store these files on a cloud storage service, such as Dropbox or Google Drive, and linking to these files within your blast. We do not support file attachments to an email blast as these file types tend to be larger, increasing your chances of triggering spam filters and preventing your blast from reaching your recipients.

This is a particularly effective technique as not only is the potential to save money a great incentive to subscribe to their email list, but the actual discount itself is also a great motivator to make a purchase. So by offering first-order discounts to potential customers, La Mer is both building their email list and increasing sales at the same time. https://assets.pcmag.com/media/images/465640-email-marketing.jpg?thumb
First, you will need a computer with internet connection. Then, you can choose from a variety of email servers such as Hotmail, Yahoo, Gmail etc. I recommend Gmail because it's free and has and excellent spam blocker. If you go to gmail.com, and click a link that will say something like "create an account". Fill out the information and use your new login and password to enter your new account. https://reallygoodemails.com/wp-content/uploads/2015/01/Have-You-Seen-Our-Top-100-Email-Marketing-Campaigns.png
The fact is, a significant percentage of millennials like mail. It has a built-in emotional response factor. Gallup reported that 36% of people under the age of 30 look forward to checking their mailboxes every day. What’s more, 95% of 18-to-29-year-olds have a positive response to receiving personal cards and letters. Notably this generation will wield a combined $1.4 trillion in spending power by 2020, as reported by Accenture.
The criteria and metrics can be classified according to its type and time span. Regarding the type, we can either evaluate these campaigns "Quantitatively" or "Qualitatively". Quantitative metrics may include "Sales Volume" and "Revenue Increase/Decrease". While qualitative metrics may include the enhanced "Brand awareness, image and health" as well as the "relationship with the customers".
Your customers, prospects, and partners are the lifeblood of of your business. You need to build your marketing strategy around them. Step 1 of marketing is understanding what your customers want, which can be challenging when you’re dealing with such a diverse audience. This chapter will walk you through (1) the process of building personal connections at scale and (2) crafting customer value propositions that funnel back to ROI for your company.
A lead magnet (a.k.a. an optin bribe) is something amazing that you give away for free in exchange for an email address. This doesn’t have to cost you anything to create– most lead magnets are digital materials like PDFs, MP3 audio files, or videos that you can create yourself at minimal or no cost. It can be absolutely anything you want, so long as it provides value for free.

This is a process described by Seth Godin known as permission marketing. The core concept of this idea is that you never market to someone that doesn’t want it, you first have to ask them for their permission. When someone signs up to your email not only do they become a warm lead but they give you their permission to send them offers and to market to them.


They have real concerns, hopes, frustrations and interests. Talk to them about those things. Don’t just tell them about your products of services. Tell them about how your products or services can help them. For an example, as a B2B marketer you need to learn to match your B2B content to your sales funnel. Show them how some of your customers or clients have solved their problems.
Emails triggered by milestones, like anniversaries and birthdays, are fun to get -- who doesn't like to celebrate a special occasion? The beauty of anniversary emails, in particular, is that they don't require subscribers to input any extra data, and they can work for a variety of senders. Plus, the timeframe can be modified based on the business model.
There are many vendors out there who sell lists or rent them (though renting means that the list seller maintains ownership and control of the email list). These are collections of email addresses that the vendors sell to any business or individual who can pay the fees. Your email list is considered to be a purchased or shared list if it’s provided to you by a third party, like an email list vendor or affiliate. There's a few ways that vendors build these non opt-in email lists.
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